Viigoo Buyer Protection

    Viigoo is a B2B2C platform, selling high quality China wholesale apparel, cell phones, electronics, handbags, wedding dresses and other wholesale products directly from reliable Chinese factory.
   Viigoo specialize in protecting buyers, Here are Viigoo's Buyers'protection policies:

• 15 days after the order is being placed, you can complain on purchaser's    backend or send email directly to evidence@Viigoo.com of viigoo.com if you don't receive the item ordered and if you have any other disputes.
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• If there are any disputes initiated by you in 15days after the order being placed, we will stop the payment until you agree to pay for this transaction.

• You are supposed to complain at the purchaser's backend or contact us first and vendor then if there are any disputes. Viigoo will urge the vendor to offer satisfying solutions to your disputes until get your money refunded.

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• Please complain to viigoo.com if the vendor failed to settle disputes. If viigoo is the unique institution you complain to, we guarantee to provide the satisfying solutions to all disputes in one month, including the refund.

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• If you complain to other institutions like issuing bank and credit card organizations as well as viigoo, refund cannot be guaranteed by viigoo.

• What responsibilities viigoo will shoulder are only those regarding successful transactions, not those occur during the process of purchasing.

• Your credit card information will be protected since we follow the PCI standard regulations from international credit card organizations.

• The registered purchasers have the chance to get a gift valued of 7$ after several successful orders. The gift will be shipped to you together with the item you ordered.